I am a dedicated professional who takes pride in the quality of my work. I am highly computer literate and I use these skills to assist my work colleagues when required. I am a hard, conscientious worker and hold to the values of honesty, integrity and loyalty.
- Operating Systems:, Microsoft Windows (3.2 through to XP)
- Languages used: Visual Basic For Access, Javascript, SQL HTML
- Communications Dial Up Networking, DOS FTP, Terrapin, Win FTP
- Internet Tools Internet Explorer, Mozilla Fire-Fox, Front Page Express, Front Page
- E-Mail Groupwise, Outlook Express
- Instant Messaging , MSN Instant Messenger, Paltalk
- Data Bases: Microsoft Access
- Spreadsheets: Excel,
- Word-Processors: Microsoft Word
- Image Processing Paint Brush, Photo Editor, Irfanview
- Multi Media Power Point, Flash 5.0 Microsoft Movie Maker
- Giving IT Support: Assisting work colleagues with IT issues and providing basic training, as an IT-Super-user
- Management and Scrutiny of forms
- Maintenance of Quality Systems including quality audits
- Production of documentation in accordance to a set quality system
- Handling procurement
- Post handling
- Photocopying, Faxing and scanning of documents
- Filing, file preparation and maintenance of electronic registries
- Minute Taking
- Giving formal presentations
- Handling school groups and members of the public
- Handling telephone calls from colleagues, clients and members of the public
- Handling written correspondence
- Civil Service as an Administrative Officer June 2002 - Present
- Civil Service as an Administrative Assistant Feb 2001 - June 2002
- Disability North Freelance Web Design work Feb 2001
- COEG, National Insurance Contributions Office Administrative Assistant (Casual) Jul 2000 – Aug 2000
- QSP Financial Information Systems Programmer Oct 1997 – Jun 2000
- Arbeia Roman Fort,
- South Shields Educational Facilitator (Work Placement) May 1997 - Sep 1997
- Walker Open Learning and Fitness Centre Business Administration Trainee (Work Placement) Mar 1996 - Aug 1996
- Directorate of Defence, Quality Assurance Trainee Incorporated Engineer Sep 1990 - Sep 1991
- Oct. 00 - Jan 01 City and Guilds, C++ programming (With Distinction), Newcastle College
- Jan. 97 - Apr. 97 NVQ Level 3 in Owner Management Business Planning Entrust, Newcastle.
- Mar. 96 -.Aug. 96 NVQ Level 3 in Business Administration Training NCTC, Forest Hall Newcastle.
- Apr. 95 - Aug. 95 RSA Advanced Diploma in Information Technology Resources, North Shields.
- Oct. 93 - Sept. 94 MSc in Electronics, (Newcastle-upon-Tyne).
- Jan. 90 - Sept. 90 MSc Quality Engineering, (Newcastle-upon-Tyne),
- Sept. 88 - Mar. 89 Post Graduate Diploma in Computer Applications in Engineering
- Oct. 85 - Jul. 88 BSc Physical Sciences, Robert Gordon's Institute of Technology Aberdeen.
- 1979 - 1985 6 'O' Levels, 2 'A' Levels
Other Courses Attended between 1989 and 1996:
- Graduate into Enterprise North East: Quality and Environmental Management
- Northern College of Education, Aberdeen: Teacher Training
- James Dyson Associates, Hull: Management Development Programme
- Aberdeen Enterprise Trust: Business Enterprise Programme
- Salford College of Technology: Graduate Gateway
QSP MXPE CC-Mail Spufi Lotus-123
Cobol ICQ Sqlplus Hotmetal
C++ Outlook Qmf Microsoft Works
Assembler Languages Telnet MS-DOS Fault investigation & resolution
Date of Birth: 30th September 1966